We have great conversations with hundreds of schools and home users each year. We are here to help and support you.
It would be great to hear from you! Just give us a call and we can talk things through, or simply complete the form below.
03333 444096
GET HANDS-ON
You could join us at one of our school based showrooms – a chance to get hands-on with LEGO Education Products. Simply get in touch and we will make arrangements with the school.
JOIN US ONLINE
You could join us online for a product demonstration – and if you want to get hands-on during it we can arrange for a trial product to be sent to you. Simple call or use the form below…
REGISTERED OFFICE ADDRESS: Argonaut, Moreton Paddox, Moreton Morrell, Warwick, United Kingdom, CV35 9BU
Company No: 09989671
Frequently Asked Questions
Please read our FAQs before sending us a message.
You can email us above and we will get in touch with you within 24hrs. Or call us on 03333 444096 (Mon – Fri: 9.00am – 5.00pm).
Just go to the Raising Robots home page and click on Login/Register in the top right hand corner and then enter your details. Boom!
Bank Transfer – we’ll give you our bank details once the order process has been completed
Credit/Debit card – processed through a secure online gateway (Stripe)
PayPal
All completed orders will receive an e-mail to your provided email address, with an invoice attached.
All submitted orders are reviewed in the ‘processing’ stage. We will send regular emails to keep you up-to-date as to the progress of your order. The status of your order can be also be seen at My Account – Orders.
Credit/Debit Card transactions through Stripe.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
Further details.
PayPal
PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, Raising Robots won’t receive sensitive financial information like your credit card or bank account number.
Further details.
Free delivery for orders equal to or over £50 (inc VAT).
£6 (inc VAT) delivery charge for orders under £50 (incl VAT).
There’s more information on our delivery and returns page.
Most items are held in stock, so they will be dispatched within a couple of days.
Where longer delivery times are expected, we will contact you directly via email and make sure that you receive your products as quickly as possible.
There’s more information on our delivery and returns page.
We use professional courier services offering safe, secure and trackable delivery of your items. Occasionally, a member of the Raising Robots team might hand-deliver your goods.
There’s more information on our delivery and returns page.
You can get in touch with us at any time. Online support from us is always here and you can use the resources on our resources page or submit a support request. We are really keen to make sure that you get up and running with your robotics as soon as you can.
Download the software for free from www.legoeducation.com/download
Items can only be returned in accordance with our delivery and returns policy.
No. We welcome home educational users in the UK.
Yes. You can read our cookie policy here.
Please contact us by email or phone.
